FAQ's

IMPORTANT INFORMATION: Magnetic Jewelry should not be used by individuals who are pregnant, wear a pacemaker or use a defibrillator. Do not wear your magnetic jewelry on the same wrist as your watch, or put magnetic jewelry on top of or near a computer disc, but it can be worn. The use of magnets should not replace treatments by a qualified medical professional. Any self-help application is the sole responsibility of the user.

 Aches, Pains & Swelling
 About the Magnets
 Important Information - Need to Know
 Wear & Care
 Jewelry Style, Pattern & Construction
 Payment Information, Shipping & Return Policy
 Other Q&A's

ACHES, PAINS & SWELLING

I like the way the jewelry looks, do I need to have pain to wear them?
No, the jewelry by Magnetic Enchantments is absolutely beautiful and can be worn for its beauty and for good health and improved blood circulation.

If my ankle hurts, should I get a necklace?
Magnetic jewelry should be worn as close to the area that hurts. If your ankle is hurting or you have heel spurs, get a single anklet or a double for chronic pain.

What should I use for my elbow and shoulder?
Getting a double black therapeutic bracelet will take care of those areas.

I have terrible migraines?
A single strand necklace will help with your migraine. Get the large magnetite stones.

How soon before I feel relief with the jewelry?
Some feel relief right away and others takes 48 hours to a week. Every result can be different.

Does your jewelry cure anything?
No, Magnetite/Lodestone simply increases the blood flow throughout the body, which in turn alleviates pain and or helps the healing process. For more information, please read the How it Works section.

My ankles and hands swell. How do I know what size to order?
Follow the measuring tips and allow 1/2 inch more for swelling. Best results are when you measure while you are swollen.

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ABOUT THE MAGNETS

Magnetic Enchantments uses Magnetite, not Hematite. Magnetite is much more powerful.

Will the magnets work even if I have some stones with color in them?
Yes, the decoration does not interfere with the magnets. Simply get the Magnetite/Lodestones that are larger and have more gauss (strength ).

What is gauss?
This is a unit of measure of magnetism used to determine the strength of a magnet.

How long do the magnets last?
Magnetite/Lodestone last forever. It is magnetized by the earth.

How long have magnets been around?
They have been around for thousands of years. And used by many cultures.

What does the magnetic jewelry help with?
Please, go to "How it works" page and read about it.

Are these magnets the same as Hematite?
No, magnetite has more iron ore properties and is magnetized by the earth, so it lasts a lifetime with proper care.

Will the clasps hold strong?
Yes, the clasps are 3200 gauss or more. They will stick to utensils, lawn mower, washing machine, etc. You just need to be careful and remember you have it on.

Are only the black lodestones magnetic?
No, the clasps are also magnetic with 3200 to 5600 gauss.

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IMPORTANT INFORMATION

Can anyone wear magnetic jewelry?
Magnetic Jewelry should not be used by individuals who are pregnant, wear a pacemaker or use a defibrillator. Do not wear your magnetic jewelry on the same wrist as your watch, or put magnetic jewelry on top of or near a computer disc. The use of magnets should not replace treatments by a qualified medical professional. Any self-help application is the sole responsibility of the user.

Can the magnets damage my watch or computer?
Some say their watch slows down and others don't have a problem with their watches. You should not put your jewelry on top of or near a computer disc. It can be worn while you work on your computer.

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WEAR & CARE

Should the jewelry be close to your skin?
You can wear your jewelry over socks or nylons, etc., and they should be snug but big enough to fit your index finger underneath.

Are the necklaces heavy?
All depends on whose wearing them. It doesn't annoy most wearers and others it seems heavy. Once you get used to wearing them you don't notice any weight discomfort.

Can I swim with my magnetic jewelry?
The ends on the magnetic clasps are burnt to form a knot. Constantly wetting it can cause it to get soft and pull away for the clasps.

How do I remove my jewelry?
Turn the necklace until you find the clasps and then just part them. Pulling can break the necklace.

How do I clean my jewelry?
Simply, wet a soft towel and wipe gently.

My jewelry needs repair. How do I do this?
Contact us and for a nominal fee, plus shipping and handling, we will repair it.

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JEWELRY STYLE, PATTERN & CONSTRUCTION

Can I have a bracelet made like my necklace?
Yes, simply use the same item number and indicate under the comment section that you would like a bracelet. Any item can be interchangeable unless otherwise stated?

Is your jewelry for men also?
Yes, it's for everyone young and old, including your pets.

If I want something special made can I have it done?
Simply, contact us.

Do you have magnetic jewelry that's dressy?
Yes, all the styles have a nice glow or sparkle to them. They can be worn with jeans or a tuxedo. And the variety of colors and stones available make them even nicer.

Are the jewelry pieces held together by a stretch type line?
No, I use 80 pound test monofilament line.

How do I measure for size?
STEP 1: To measure for your bracelet or anklet, use thread, floss, or a measuring tape and measure from end to end. (The right side of your body is different from your left. So be sure you measure accordingly.) STEP 2: You should be able to slip your index finger comfortably underneath the thread, floss or measuring tape. This should give you a perfect fit.

My bracelet pattern is different from the one I ordered, why?
Variation in pattern is due to size of piece and length of pattern that is repeated to make the requested style.

The bracelet I ordered has silver clasps. Can I get the 1/2 inch in black instead?
No, the black clasps are no longer available.

I can see the line that holds the jewelry together. How come?
Depending upon the style, a small amount is allowed so the piece can bend.

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PAYMENT, SHIPPING & RETURNS

Can I pay by check?
Magnetic Enchantments accepts money orders, cashier's checks (made payable to Norma V. Thomas) and paypal as payment. As of 2009, we accept visa and mastercard as well.

How long does it take to receive my jewelry?
Availability of materials can cause a delay in shipping, otherwise jewelry is shipped within 48 hours. If there are any delays, we will contact you. Shipping of large orders (over 10 items), can also require more time.

Do you have a refund/exchange policy? Magnetic Enchantments will gladly repair or resize purchased jewelry for a nominal fee, plus shipping and handling. No refunds or exchanges on purchased jewelry. Please contact us.

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OTHER Q&A's

Do you participate in any shows?
No, not at this time due to health. But you can order on line or give me a call.

How many pieces have you sold?
I've sold a huge amount since 2003.

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